Hello Reader, This week, I want to tackle one of the most common challenges in sales. One that nearly every salesperson will face at some point: Booking first meetings with prospects. Recently, Matthew, a person working in sales, reached out to me on LinkedIn and shared his struggle about booking meetings, stating that booking first meetings with prospects is the biggest challenge. And here’s the truth: Mathew’s experience isn’t unique. If you’re reading this and thinking, “That’s me too,” don’t beat yourself up. Even the world’s best salespeople rarely achieve more than a 10 - 15% conversion rate when booking initial meetings. It’s tough because a prospect’s time is their most valuable asset. So how do you convince someone to give you that time, even if they don’t know you? Here’s the key: you need to bridge the “value gap.” Why Prospects Say No It’s easy to assume a lack of interest means your product or service isn’t good enough, or that they don’t like you. But that’s rarely the case. The reality is they simply don’t see enough value in spending their time with you - yet. So you need to think of it like this: If a prospect had a massive problem and knew you could solve it, wouldn’t they be eager to meet? Of course, they would. The challenge then, is building enough trust and proving your value upfront to make them curious. This is where you bridge the “value gap.” Let’s look at how we can do that. Step 1: Share Value Before You Ask for a Meeting The biggest mistake salespeople make is asking for a prospect’s time before proving they’re worth it. Instead, focus on giving value first. Here’s how: Research their industry and role: What challenges are people in their position facing right now? Is there a specific trend, regulation, or pain point you can address? Share something helpful: Offer a resource, tip, or insight that directly relates to those challenges. Show them you’re invested in solving problems, not just selling your product. Personalise your outreach: A generic message will almost always get ignored. Tailor your communication to make it clear you’ve done your homework. For example: Instead of saying, “Hi, I’d like to discuss our product with you,” Try saying, “I know many directors in your industry are struggling with [specific issue]. I wanted to share a resource with you that’s helped others in your industry.” When you offer something useful without expecting anything in return, you’re no longer “just another salesperson.” You’re a problem-solver. Step 2: Build trust through consistency Booking meetings is never a one-and-done effort. It takes consistent follow-ups to stay on a prospect’s radar. Here’s what I recommend: Pick 30 prospects you’d love to meet. Plan 10 - 15 touchpoints over the next 8 - 12 weeks. Use a mix of emails, calls, social messages, and even personalised videos. Every touchpoint should offer value, not just another “Hey, checking in!” message. For example:
Step 3: Derisk - Make It Easy for Them to Say Yes Prospects often avoid meetings because they assume they’ll be sold to. Reframe the conversation to remove that pressure. Try saying something like: "We might not be a good fit, but I’d love to share a few ideas that could help with [specific problem]. If nothing else, you’ll walk away with some useful insights.” When you position the meeting as a low-risk opportunity to learn (not a high-pressure sales pitch) you’ll dramatically increase your chances of getting a “yes.” Because they’re no longer committing to a hard sell, they’re simply exploring a conversation. Step 4: Make Them Curious About You If you can leave your prospect thinking, “I want to know more about this person and how they can help,” you’ve won half the battle. For instance, to spark curiosity, you could say: "I recently worked with two organisations similar to yours and helped them reduce [specific problem] by [specific amount]. I’d be happy to share how we approached it." When you personalise your outreach and show genuine interest, you stand out. Bonus: Persistence Is Key The truth is that most sales happen after multiple touchpoints. If you stop after one or two messages, you’re leaving opportunities on the table. When you’re patient, consistent, and persistent with value, your chances of booking first meetings increase dramatically. But remember: the real magic happens when you have a genuine desire to help. Until next week, keep smiling and stay focused on becoming the go-to problem-solver for your prospects. James How would you rate this edition? 🤏🏻 So-So |
The Sales and Business Development newsletter that is targeted at Ambitious Business Owners who sell high value services and who want to drive Sales Growth. I share EVERYTHING you require to LEARN buyer behaviours, ATTRACT more clients and GROW your business in less than 4 minutes per week. Current subscribers gain ideas and insights to save time and implement practical tips to grow their business. Why not join them?
In today’s edition, we’re talking about how to get more referrals, without asking, begging, or bribing people. The best referrals don’t come from pushy follow-up emails. They come from moments that stick. When you deliver a product or service that people genuinely love and remember, they want to tell others about you. Let’s break down how to build that kind of experience. Hello Reader, Have you ever read a book that you just couldn’t stop recommending?It sticks with you. You talk about it....
In today’s edition, we’re diving into what I call the hidden 10% - the subtle things most salespeople overlook that actually tip deals in your favour. It’s not always the product or its price; instead, it’s often the small things that count. Let’s unpack how you can use the Hidden 10% to win more sales, even if you’re not the cheapest. Hello Reader, Imagine dining at a table with a tablecloth… and dining at one without it. The tablecloth isn’t essential to the meal.But it changes the...
In today’s edition, we explore the signs that tell you it’s time to hire a salesperson. Many business owners wait too long, missing opportunities and choking growth. When you get the timing right, hiring a salesperson can free you up, drive the sales engine your business needs, and scale during the process. Let’s dive in… Hello Reader, Imagine trying to pour a beverage into a cup that’s already full.No matter how hard you try, it just spills over, wasted. When you’re handling sales yourself,...